Privacy Policy
Dysl3xia
Who We Are
Dysl3xia is an independent specialist dyslexia assessment and learning support service owned and managed by Anita Vince, based in Calvià, Mallorca, Spain.
I provide diagnostic dyslexia assessments, dyslexia screenings, specialist literacy teaching and assessments to support applications for examination access arrangements and other educational or workplace adjustments.
I understand the importance of confidentiality, particularly when working with children, young people and adults who may be experiencing learning difficulties.
Protecting your personal information is something I take seriously. This Privacy Policy explains what information I collect, why I need it, how it is used and stored, and your rights regarding that information.
Contact Information
Data Controller: Anita Vince – Dysl3xia
Location: Calvià, Mallorca, Balearic Islands, 07196, Spain
Email: info@dysl3xia.com
Telephone: +34 682 593 379
Website: www.dysl3xia.com
Data Protection Legislation
Dysl3xia processes personal information in accordance with the EU General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
Personal information is collected and used only for legitimate purposes connected with providing my services and meeting relevant professional and legal obligations.
What Information Do I Collect?
Depending on the service requested, I may collect:
Personal details: Names, dates of birth, addresses and contact information for clients, parents or legal guardians.
Educational background: Information about schooling, previous assessments, academic progress, learning difficulties and support already received.
Health and developmental information: Relevant medical, developmental, visual or other information that may affect learning or assessment outcomes.
Assessment information: Standardised test results, observations, questionnaires, relevant professional correspondence and information required to prepare a diagnostic report.
Communication records: Relevant correspondence with clients, parents, schools and other professionals involved in the assessment or teaching process.
Appointment and payment information: Details necessary to arrange appointments, issue invoices and maintain appropriate business records.
Information may be provided directly by clients or parents, or, where appropriate, by schools or other professionals with the necessary authorisation.
Why Do I Collect This Information?
Personal information is used to:
Respond to enquiries and arrange appointments.
Understand an individual's learning history, strengths and difficulties.
Select and administer appropriate assessments.
Prepare diagnostic reports and recommendations.
Plan and deliver specialist teaching and learning support.
Communicate with parents, schools and relevant professionals where appropriate.
Maintain necessary professional and financial records.
The information collected is limited to what is reasonably necessary for these purposes.
Legal Basis for Processing Personal Information
Under GDPR, personal information must be processed on an appropriate lawful basis.
Depending on the circumstances, processing may be necessary to provide a requested service or fulfil a contract, meet legal obligations, or pursue legitimate professional and business interests where these do not override an individual's rights.
Assessment information may include sensitive personal data relating to health or disability. Such information is processed only where an appropriate condition under Article 9 of the GDPR applies. Where explicit consent is required, this must be obtained separately.
Where consent is the applicable legal basis, it may be withdrawn at any time, without affecting the lawfulness of processing already carried out.
Providing certain background information is necessary for a reliable assessment. If essential information cannot be supplied or lawfully processed, it may not be possible to complete the assessment.
How Is Personal Information Stored and Protected?
Confidentiality is central to my professional practice.
Original assessment test papers are destroyed once the diagnostic report has been finalised.
An electronic copy of the completed diagnostic report is retained on a password-protected computer for professional record-keeping purposes.
I take reasonable precautions to protect confidential information against unauthorised access, loss, alteration or disclosure.
Personal information is not sold or shared for unrelated marketing purposes.
How Long Is Information Kept?
Personal information is retained only for as long as there is an appropriate legal or professional reason to keep it.
Original assessment test papers are destroyed following completion of the diagnostic report.
Electronic copies of diagnostic reports are retained for professional record-keeping purposes, including responding to subsequent requests for copies, meeting relevant legal obligations and addressing matters arising from assessments.
Retention periods are determined by applicable legal requirements, relevant professional guidance, the age of the individual at assessment and any continuing legitimate need for the information.
Records should be reviewed periodically and securely deleted when there is no longer a justified reason to retain them.
Financial information is retained in accordance with applicable accounting and tax requirements.
Who Might Information Be Shared With?
Assessment reports are provided to the client or the person legally authorised to receive them, such as a parent or legal guardian.
Reports are not routinely sent to schools, universities, employers or other third parties.
Where additional information or communication is necessary, I may liaise with teachers, SENCOs, learning support staff or other relevant professionals, subject to appropriate authorisation and confidentiality requirements.
Occasionally, professional accreditation or quality assurance processes may require the review of assessment information. Where this occurs, information will be anonymised wherever possible and shared only where an appropriate lawful basis and necessary safeguards are in place.
Relevant administrative information may also be processed by service providers, such as email, website-hosting or accounting providers, where necessary for the operation of the business.
Information may be disclosed where required by law.
Where service providers process personal data outside the European Economic Area, any such transfers must comply with the relevant GDPR requirements and safeguards.
Your Rights Regarding Personal Information
Under data protection legislation, you have rights concerning the personal information held about you.
Depending on the circumstances, these include the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally appropriate.
Request restrictions on how information is processed.
Object to certain uses of your information.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Requests will be considered in accordance with applicable data protection legislation. Certain information may need to be retained where there is a legal or professional obligation to do so.
To make a request, please contact:
Anita Vince - info@dysl3xia.com
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).
Website: https://www.aepd.es
Website Information
The Dysl3xia website is hosted through Squarespace. Website hosting and related services may involve the processing of limited technical information necessary for the operation and security of the website.
Any cookies or optional website-tracking technologies should be explained through the website's applicable cookie information and consent settings.
Changes to This Privacy Policy
This Privacy Policy will be reviewed periodically and updated when necessary to reflect changes in legislation, professional requirements or the services provided by Dysl3xia.
Last updated: 15th October 2026